• Birgitta Sjöstrand

Crisis tips for strategy teams

Updated: Mar 24

Since I work a lot with management teams, both C-levels and middle management I thought I share what we are discussing at the moment. It might help you with your own crisis teams.


The team has two different tasks

  1. Taking strategic decisions for the future

  2. Manage the current and operational situation


1. Taking strategic decisions,

be conscious about your starting points for your decisions.

  • Financial

  • Humanitarian

  • Sustainable

  • Contributory


Build scenarios

  • Good

  • Average

  • Bad


As you do that, take in the following and update the different scenarios regularly.


Use various perspectives

  • Owners

  • Coworkers

  • Customers/clients

  • Society

  • Collaborators


Risk analysis

Use real facts

  • Credible media

  • McKinsey, Harvard Business Review, TED

  • Interview customers


Challenge selected truths


2. Manage the current and operational situation


Facilitate important operational decisions

  • Decide what you can delegate

  • Provide a framework for decision making

  • Find smart ways to share information

  • Encourage to dare making decisions


Decide what you can delegate

Not all decisions must be taken at the top level. What can be delegated and to whom?


Framework for decision making

  • Always start from your vision

  • Describe your overall strategy for the near future

  • Communicate what is the most important thing to focus on at the present

  • Share the strategy for your decision making


Find smart ways to share information

  • Make sure everyone has access to the same information

  • Use simple digital channels

  • Have one person who coordinates the information and the timeline so you handle the most recent information

  • Set criteria for how the information should be formatted ex amount of words

  • Encourage visual information


Dare take decisions!

If you don't, it is also a decision, maybe the worst one.


Stay smart and take care!


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